Accessibility Statement

We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies such as automated tools, keyboard-only navigation, and screen readers.

We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and guidelines will help make the website more user friendly for all people.

Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact WebsiteAccess@tenethealth.com so that we may be of assistance.

Thank you. We hope you enjoy using our website.

Skip to Main Content

Financial Assistance Program

If you or a loved one do not have insurance coverage, but need care, it can be stressful. However, there are alternate funding and payment options offered at Saint Francis Hospital-Bartlett. Our staff will work with you to identify your options. Some of these options include:

Medical Eligibility Program

The Medical Eligibility Program is a hospital service provided to you at no cost. You may qualify for government programs which pay for all or part of your hospital and medical expenses. If you are under 21 or over 65 years old, have children in the household, are pregnant, potentially disabled or have been a Victim of Crime, you may qualify. Our hospital Patient Advocates will assist you with the application process.

Government Programs

Charity Care Program-Financial Assistance

If you don’t qualify for government programs, but don’t have the means to pay for your hospital expenses, you may be able to receive charity care. You may qualify for hospital financial assistance if your household income is below 200 percent of the federal poverty limit. To be considered for this assistance program, you will be required to provide information on your household finances through a confidential financial application. Documentation will be requested to verify your circumstances in order to determine eligibility. Please contact the Financial Assistance Center at (888) 233-7868, Monday through Friday, 6 a.m. to 6 p.m. (PST) for additional information.

Uninsured Discount Program

If you’re uninsured, you’re eligible for our compact with uninsured discounts. Our Saint Francis Patient Advocates will assist you with understanding the rules of eligibility for the Uninsured Discount Program. To contact a Patient Advocate, call (901) 820-7070.