As part of providing the most complete, personalized care possible, you’ll likely have contact with many members of the hospital team during your stay at Saint Francis Hospital-Bartlett. The doctor who admits you is responsible for directing your care while you are in the hospital. Along with your doctor, here are some other important members of the hospital staff you may interact with during your stay.
The Nursing Staff
A team of professional registered nurses, licensed practical nurses and nurse assistants provide you with around-the-clock nursing care. A nurse manager is responsible for directing and coordinating nursing care on each unit. Please feel free to contact your nurse or the nurse manager if you have questions or concerns.
Social workers are assigned to each patient care area and are trained to help you and your family members deal with financial, social and emotional problems that relate to illness or hospitalization. Members of the department work with you and your family to help deal with long-term illnesses and rehabilitation and are involved in discharge planning.
The hospital maintains a staff of full-time registered dietitians to meet your dietary needs during your stay. If you have questions about your meals or diet, call extension 7014.
A member of the housekeeping staff cleans your room daily. If there is a housekeeping problem in your room, contact your nurse and the problem will be taken care of as soon as possible.
Volunteers contribute many hours of service and financial assistance to the hospital. They supplement the services of the hospital staff in many ways and can be identified by their nametags.
We believe that total patient care demands attention to your spiritual, as well as physical and emotional needs. Community ministers are available to assist with your spiritual needs. Please dial 0 to have an operator arrange a visit from a minister. Your priest, minister or rabbi is always welcome to visit you while you’re here.
The Most Important Team Member: You!
During your stay, you’ll be interacting with a number of staff members working to ensure your safe care. All of these people are focused on providing the best care possible. But there’s one more member of the health care team — you!
At Saint Francis Hospital-Bartlett, we encourage you to be an active participant in your health care. We call this our “Speak Up” program:
Speak up if you have any questions or concerns and if you don’t understand, ask again.
Pay attention to the care you are receiving. Ask questions when you don’t understand.
Educate yourself about your diagnosis, medical tests and your plan of care.
Ask a trusted family member or friend to be with you if you are unable to ask questions for yourself.
Know what medications you take.
Use a health care organization that has undergone rigorous on-site evaluations.
Participate in decisions about your treatment. You are the center of your health care team.