Neonatal Intensive Care Unit (NICU)

At Saint Francis Hospital-Bartlett, you can take comfort in knowing that we offer a The Cradle, our Level I and II neonatal intensive care unit (NICU), where we can provide higher-level care for premature and critically ill babies. Babies that need care in the NICU are usually admitted within the first 24 hours after birth, typically because they are born prematurely, show signs of a complication in the first few days of life or have difficulty during delivery.

Should your baby need intensive care, our neonatologist and neonatal nurse practitioners are on call 24/7 to provide advanced care. Our compassionate, highly skilled NICU staff also includes respiratory therapists, physical therapists and assistance from social workers.

Click here to read Lilly's story and the Voss's experience in our NICU.

Visiting and Security

For your baby’s security, the NICU is a locked unit within a secure area. We encourage parents to visit their baby and participate in care as often as possible, especially during feeding times, which allows you optimal interaction and bonding time with your baby. You may visit at any time, with the exception of nursing shift changes at 6:30-7:30 a.m. and 6:30-7:30 p.m.

Only two visitors are allowed at one time and one of those visitors must have an armband. Visiting siblings must be at least 5 years old and current on immunizations. All sibling visits must be coordinated with your nurse. All other visitors must be 12 years of age or older and free of illness or fever.

Pictures and small drawings are encouraged to be taped to your baby’s bed, but other gifts such as stuffed animals, balloons and personal items from home are discouraged in order to stop the spread of bacteria. While visiting, still photography of your baby is allowed in the NICU, but video cameras are not permitted.

If you have any questions, would like to schedule a visit or check on your baby, please call us at (901) 820-7730. In order to protect your privacy, we’ll only provide information about a baby to his or her parents.