Our Commitment to Quality
When you or a loved one receives care at Saint Francis Hospital-Bartlett, you’ll notice we aren’t just another hospital. That difference you feel is part of our commitment to hospital quality. For us, quality is not just an abstract idea, it’s a focused and measurable part of the care that we provide every day. Here are some of the comprehensive initiatives that ensure quality throughout the hospital.
Patient Safety & Reporting Results
The Patient Safety & Reporting Results initiative is designed to leverage systems and management leadership to improve the safety of clinical care for patients and build programs to support the same. This initiative also focuses on improving reporting systems in our hospitals, as well as improving processes for communicating performance results.
The Physician Excellence initiative focuses on designing and implementing a set of standard policies and procedures for governing hospital medical staff. This initiative is designed to provide a consistent model of governance and medical staff structure that supports quality of care, patient safety and documentation of physician excellence.
Today’s nursing shortage is health care’s most pressing crisis, threatening access to care, affordability of care and clinical quality. The Nursing Excellence initiative is designed to make Saint Francis Hospital-Bartlett the employer of choice in nursing through a series of targeted initiatives. Among the most significant will be developing new approaches to nursing care delivery designed to improve the practice, resourcing and leadership of nursing.
The Patient Throughput initiative is designed to promote improvement in the care delivery process at our hospital. We will study activities that make up the care delivery process and implement operational improvements and efficiencies intended to manage capacity and prevent delays, and result in enhanced patient, doctor and staff satisfaction through a more uniform care experience.
Find Out More
If you have questions or comments, please speak to a patient advocate at the hospital or
call our National Patient Satisfaction Line at (800) 743-6333.