patient satisfaction 
 
Thursday, 10 February 2005 
 
 

(February 19, 2005- Bartlett, Tenn.)  Saint Francis Hospital-Bartlett is one of the top facilities in the Tenet Healthcare system when it comes to patient satisfaction.  Of the 85 Tenet hospitals, Saint Francis-Bartlett finished with the third highest patient satisfaction score in 2004.

"I am incredibly proud of our staff," said Saint Francis-Bartlett CEO David Wilson.  "I firmly believe that our employees are the most valuable part of the operation here at Saint Francis Hospital-Bartlett.  The outstanding patient satisfaction scores are further proof of their dedication to providing high quality patient care."

The rating is based on an independent survey of Saint Francis Hospital-Bartlett patients.  The hospital is graded in eight different categories, including willingness to return, nursing care, physicians, and physical environment.