Neonatal Intensive Care Unit 

Neonatal Intensive Care Unit (NICU)...A Special Place For Babies
Saint Francis Hospital-Bartlett is committed to providing your baby with quality care. Our NICU features the advanced medical technology needed to treat premature and ill newborns. A neonatologist will guide the nursing staff, respiratory therapists, and other members of the team who care for your baby.

Your baby’s security and privacy are of the utmost importance during your stay. Special precautions have been taken to address these concerns. Our NICU is a locked unit within a secure area. To protect our patients, visitors must be announced before admittance into the unit. In addition, in order to ensure the privacy of other infants, you may only visit your baby's bedside and we can only answer questions regarding your baby.

Visiting Your Baby
The Saint Francis Hospital-Bartlett staff encourages parents to visit their baby and participate in their care as often as possible. At the same time, his or her stay in the NICU requires that some guidelines be followed to help ensure your baby's privacy and that he or she is able to go home as soon as possibe.

Visiting hours
We encourage visitation during feeding times. A list of those times will be given to you by your baby's nurse. Visiting during feedings will allow you optimal interaction and bonding time with your baby. We allow babies to rest between feedings to promote growth and healing. You may visit anytime with the exception of nursing shift changes. These shift changes take place between:

• 6:30 a.m.-7:30 a.m. and 6:30 p.m. and 7:30 p.m.

In certain situations such as physician rounds and new admissions, visitation may be closed. Please call before visiting to avoid a long wait.

Who May Visit?
Only two visitors will be allowed at your baby's bedside at the same time, and one of those visitors must have an armband. Siblings must be five years old and be current on their immunizations. All sibling visits should be coordinated with your nurse. All other visitors must be 12 years of age and free of any illness or fever.


Your Visit
We ask that you scrub your hands and put a cover gown over your clothes before going to your baby’s bedside. If you are experiencing any illness, please inform your nurse. You are a very important part of your baby’s care. Initially, you may only be able to speak softly to your baby or gently touch him or her. As his or her condition improves, you may be able to assist with diaper changes, holdings and some feedings.


We encourage pictures or small drawings that can be taped to your baby’s bed. However, stuffed animals, balloons and personal items from home can host bacteria and are discouraged by infection control guidelines.

Still photography of your baby is allowed in the NICU. However, video cameras are not permitted.

Contacting Us
We encourage you to call us at 901-820-7730 to ask any questions you may have, check on your baby, or schedule a visit. In order to protect your privacy, we will only provide information to parents. We ask that phone calls be limited between 6:30 a.m.– 7:30 a.m. and 6:30 p.m. – 7:30 p.m. to allow nursing shift change.