Neonatal Intensive Care Unit 

The Cradle...A Special Place For Babies
Saint Francis Hospital-Bartlett is committed to providing your baby with quality care. As a Level II nursery, The Cradle features the advanced medical technology needed to treat premature and ill newborns. Your baby will be cared for around the clock by a neonatologist who is specially trained in the care of newborns. The neonatologist will guide the nursing staff, respiratory therapists, and other members of the team who care for your baby.

Your baby’s security and privacy are of the utmost importance during your stay. Special precautions have been taken to address these concerns. The Cradle is a locked unit within a secure area. To protect our patients, visitors must be announced before admittance into the unit. In addition, in order to ensure the privacy of other infants, we can only answer questions regarding your baby.

Visiting Your Baby
The Saint Francis Hospital-Bartlett staff encourages parents to visit their baby in The Cradle. At the same time, his or her stay in The Cradle requires that some guidelines be followed to help ensure that your infant is able to go home as soon as possible.

Visiting hours
Visitation is limited to a one-hour period, two to three times each day. This allows your baby the rest time he or she needs to promote growing and healing. You may visit your baby at any time except:

• 6:00 a.m. – 8:00 a.m.

• 6:00 p.m. – 8:00 p.m.

In certain situations these hours may be subject to change.  As a result, please call us before visiting.

Who May Visit?
Family and support persons may visit during your baby’s stay in The Cradle. Only two visitors are allowed at your baby’s bedside at any time. Sibling visits should be scheduled with a nurse and will require that a parent complete a brief questionnaire. Clergy may also visit at any time with permission from the parents and at the discretion of the neonatologist.



Your Visit
We ask that you scrub your hands and put a cover gown over your clothes before going to your baby’s bedside. If you are experiencing any illness, please inform your nurse. You will be provided with a covering for your face to limit the risk of exposing your baby to the illness. You are a very important part of your baby’s well being and active participation in his or her care is very much encouraged. Initially, you may only be able to speak softly or cuddle your baby in your hands. As his or her condition improves, you can assist with diaper changes, holdings and some feedings.


We encourage pictures or small drawings that can be taped to your baby’s bed. However, stuffed animals, balloons and personal items from home can host bacteria and are discouraged by infection control guidelines.

Still photography of your baby is allowed in The Cradle. However, video cameras are not permitted.

Contacting Us
We encourage you to call us at 820-7730 to ask any questions you may have, check on your baby, or schedule a visit. However, we ask that you attempt to limit your calls between 6:30 a.m.– 7:30 a.m. and 6:30 p.m. – 7:30 p.m. At these times we are meeting to discuss your baby and our plan of care for that day.