Saint Francis Hospital-Bartlett 5-Star in May, 2010 

Based on patient satisfaction scores for the month of May, Saint Francis Hospital-Bartlett has been named a Tenet Healthcare five star hospital.  A five star designation represents the highest patient satisfaction rating that can be attained.

Patients are surveyed via telephone interviews which are conducted independently by Field Research Corporation.   The survey uses a four point scale asking patients to rate their hospital experience.  The five-star designation represents a cumulative rating of the hospital’s inpatient, outpatient surgery and emergency department scores.

“At Saint Francis Hospital-Bartlett, our goal is to exceed the expectations of our patients,” said chief executive officer Kem Mullins.  “Being named a five star hospital shows the commitment our physicians, staff and volunteers have to meeting this goal and providing our patients with the best experience possible.”