Saint Francis Hospital-Bartlett is committed to providing the highest quality of care and services to the patients we serve.  We work to continuously improve the quality of care that we provide to all of our patients and your input is an important part of that process

If you have concerns about the care you have received at our hospital we would like to hear about it.  Please contact our Customer Service Director at 901-820-7070.

In addition, we would like you to know that you may contact the Joint Commission on Healthcare Accreditation for any concerns you would like to report.  You may contact the Joint Commission as stated below:

E-Mail:   complaint@jcaho.org

Fax:         Office of Quality Monitoring (630) 792-5636

Mail:       Joint Commission on Accreditation of Healthcare Organizations

                One Renaissance Boulevard

                Oakbrook Terrace, IL  60181

If you have questions about how to file your complaint, you may contact the Joint Commission toll free at (800) 994-6610 weekdays between the hours of  8:30 a.m. and 5:00 p.m.